ZFS, in accordance with current legislation on the Protection of Personal Data, informs the users of the website (hereinafter, the Website) of the Privacy and Data Protection Policy that will be applied in the processing of the personal data that the User voluntarily provides when accessing its website. The User, by providing ZFS with his/her personal data through the electronic forms on the Website and the contact section and, where applicable, by ticking the corresponding acceptance box, expressly consents to ZFS being able to process such data under the terms of this Privacy and Data Protection Policy clause and for the purposes expressed herein.

ZFS hereby informs the users of the Site that their personal data may only be obtained for processing when they are adequate, pertinent and not excessive in relation to the specific, explicit and legitimate scope and purposes for which they have been obtained. They shall be cancelled when they are no longer necessary or pertinent for said purpose or when requested by the owner in the exercise of his/her right of cancellation.

ZFS declares its commitment to always comply with the legislation in force regarding data protection.

The personal data provided will be processed by ZFS and will be used in accordance with the following information.

What personal data do we collect through the Site?

We may collect or receive your data through your visit to the Site or derived from your interaction with us through the completion and subsequent submission of the contact form or derived from your interaction with us on our social media profile pages identified on the Site.

In some cases, personal data is provided directly by the user when subscribing to our Newsletter or newsletter, when contacting us through the enabled channels, responding to surveys, subscribing to our social network profiles or interacting with us through these profiles by means of comments, opinions or sharing the contents published in each profile.

In other cases, personal data is obtained indirectly from the user for purely statistical purposes to analyze the use made of our site through the use of cookies or provide value-added services such as the location map of our offices (see our Cookies Policy).

In the table below you will find more detailed information on the processing of your personal data, including the following headings:

  • Main purposes: It identifies the purpose for which we need to collect your data, i.e., why we process your information.
  • Legitimation: The reason that enables us to process your data is detailed.
  • Retention periods: We identify the specific retention period or the criteria that determine this period.
  • Recipients: We identify, if applicable, with whom we will legitimately share your data.
  • Rights of data subjects: We inform you about your rights as a data subject in the processing of your personal data.
(In compliance with the EU Data Protection Regulation 2016/679)
Responsible for the management ZONA FRANCA SANTANDER (ZFS)
NIF: Q3900824H
Address: C/ Antonio López s/n ZIP 39009 Santander, Cantabria
TEL: +34 942216708
contact DPD:
  • Contact Form: to meet the request for information requested through the contact form.
  • Cookies: provide statistics associated with the use of the Site.
Legitimation and conservation Legitimacy and conservation The basis for the processing of data is the consent given by the user by ticking the acceptance box.
The contact data will be kept for the time necessary to answer your query and do not request deletion.
See our cookie policy for information on the cookies necessary for the operation of the web and the validity of these.
Recipients of assignments and international transfers
  • No transfer of your data to third parties is foreseen.
  • The Site has enabled Google Analytics services provided by Google LLC. The interaction with users through the use of this tool involves the international transfer of analytical and technical data relating to the Site.
Rights of the interested parties You may exercise your rights of access, rectification, deletion, portability and limitation or opposition by writing to the address indicated above.
The interested parties have the right to withdraw the consent given.
The interested parties have the right to complain to the Control Authority (Spanish Data Protection Agency

The user shall be solely responsible for the veracity of the data provided to ZFS.

ZFS adopts the technical and organizational measures necessary to guarantee the security of the personal data contained therein and to avoid their alteration, loss, processing or unauthorized access, considering the state of technology, the nature of the data and the risks to which they are exposed.

The Site has the SSL Certificate (Secure Socket Layer), in order to ensure the security of data transmission between your browser and our Site.

The secure server establishes a connection so that the information is transmitted encrypted, which ensures that it is only intelligible to the user’s device and that of the Site. In this way, by using the SSL protocol it is guaranteed:

  • That the user is communicating his data to the server center of the Page and not to any other.
  • That between the user and the Page the data is transmitted encrypted, avoiding its possible reading or manipulation by third parties.

To verify that it is in a secure environment, the Client should check that the address of the verification Page begins with https://.

You can also identify the Page as secure when a padlock icon appears in the address bar of your browser.

Finally, you can also verify the presence of the SSL certificate by checking the properties of the Page in your browser, for which you should consult the characteristics of the same.

Any changes made to the Privacy Policy and information management practices will be reflected in a timely manner, and ZFS may add, modify or delete such privacy policy as it deems necessary.

In no event will ZFS modify policies or practices to make them less effective in protecting our customers’ previously stored personal data without the prior consent of the affected customers.